Shipping and Returns

Shipping & Handling and Return Policies.

Domestic Shipping:
Orders for printed books and DVD’s  are usually processed within 2-3 business days. Orders are shipped via US Postal Service or UPS Ground. Shipping times vary and typically take 5-10 business days. We can’t guarantee a delivery date because the US Postal Service doesn’t guarantee a delivery date. However, you can be rest assured that we will process and ship your order within 2-3 days of receiving it..

International Shipping:
Orders are shipped through the US Postal Service and shipping times can vary between 2-5 weeks, depending on customs and the destination country’s mail service. We can’t guarantee a delivery date because the US Postal Service doesn’t guarantee a delivery date. However, you can be rest assured that we will process and ship your order within 2-3 days of receiving it. Some orders may be shipped in separate packages. Some countries might charge fees related to customs and/or taxes. WORLD CLASS COACHING is not responsible for any fees your country might charge you regarding incoming packages.

Returns:
You can return your printed or eBook within the time frame of its guarantee for a full refund of the product price.

For the printed (hard copy) version, mail the book back in good condition to WORLD CLASS COACHING, 12851 Flint, Overland Park, KS 66213 with a note explaining that you wish to cancel, and include the email address you gave when making the purchase.

For an eBook refund, please delete any and all electronic copies of the PDF and destroy any printed copies you have made. Then send a signed letter to the address above with a note explaining that you wish to cancel, that you have deleted all printed and electronic copies and include the email address you gave when making the purchase.

Privacy and Security:
We will NEVER share your personal information with anyone.  Ensuring the privacy and security of your personal information is very important to us. All personal information collected (i.e., name, address, telephone number, email address, billing address, ship-to address and credit card information) will be used only to fulfill orders. Unless required by law, governmental request, or court order, we absolutely do not share personal information. The personal information you provide through checkout or otherwise is maintained in private files on our secure web server and on our internal systems only.